Privacy Policy

Effective Date: May 1, 2026

The Mock Family Foundation (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or interact with us.

1. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name, email address, and phone number

  • Information submitted through contact forms, newsletter sign-ups, or event registrations

  • Donation-related information (processed through secure third-party platforms)

  • Information submitted through our Request Support form, which may include personal details about your circumstances

  • Any additional information you choose to share with us

2. How We Use Your Information

We use the information we collect to:

  • Process and acknowledge donations

  • Communicate with you regarding newsletters, updates, and events

  • Respond to inquiries or messages you submit

  • Review and evaluate requests for support

  • Improve our website and outreach efforts

3. Request for Support Information

If you submit a request for support through our website, you may choose to share personal and sensitive information about your situation, including financial hardship, family circumstances, or other relevant details.

We use this information solely to:

  • Review and evaluate requests for support

  • Communicate with you regarding your submission

  • Better understand the needs of the families we aim to serve

Sharing this information is completely voluntary, and we encourage you to provide only what you feel comfortable sharing.

Submission of a request does not guarantee financial assistance, and all requests are reviewed based on eligibility criteria, available resources, and organizational discretion.

We treat this information with care and confidentiality and do not sell or share it beyond what is necessary to operate our organization or comply with legal obligations.

4. How Your Information Is Shared

We respect your privacy.

  • We do not sell, rent, or trade your personal information

  • We may share information only with trusted service providers (such as donation processors or email platforms) as needed to operate our website and communications

  • We may disclose information if required by law

5. Donations

Donations made through our website are processed securely through third-party providers. We do not store full payment information such as credit card numbers.

6. Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies and Analytics

Our website may use basic cookies or analytics tools to understand how visitors use our site and to improve user experience. This may include non-personal data such as browser type or pages visited.

8. Your Choices

You may opt out of receiving emails from us at any time by using the unsubscribe link included in our communications.

9. Children’s Privacy

Our website is not intended for children under 13, and we do not knowingly collect personal information from children without appropriate consent.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

hello@mockfamilyfoundation.org

We are committed to handling your information with care, respect, and integrity—especially given the sensitive nature of the experiences shared within our community.